Cancelation Policy for Mache Vaate Private Limited

Effective Date: December 23, 2022

Welcome to Mache Vaate, your local marketplace for fresh non-veg items and grocery essentials. This Cancellation Policy outlines the terms and conditions regarding the cancellation of orders made on our platform. By using our services, you agree to adhere to the policies described herein.

1. Order Cancellation:

• Customers have the option to cancel their order within a window of 4 hours from the time of order placement.

2. How to Cancel:

• To cancel your order, please contact us at info@machevaate.com within the specified 4-hour timeframe. Provide your order number and clearly state your intention to cancel.

3. Refund for Canceled Orders:

• Refunds for canceled orders are subject to our discretion. If your cancellation request is received within the specified time frame, we will assess the status of the order and determine the eligibility for a refund.

4. Processing Time:

• If eligible, refunds for canceled orders will be processed within [number of days] days after the cancellation request is approved. The time taken for the refund to reflect in your account may vary based on your payment method.

5. Non-Cancelable Items:

• Certain items may not be eligible for cancellation, including:
  • Perishable goods.
  • Products that have already been dispatched for delivery.

6. Contact Us:

• For any cancellation-related inquiries or concerns, please contact us at info@machevaate.com. We are here to assist you.

7. Changes to Cancellation Policy:

• We reserve the right to update or modify this Cancellation Policy at any time. Changes will be effective upon posting to our platform.

8. Governing Law:

• This Cancellation Policy is governed by the laws of West Bengal, India.

Thank you for choosing Mache Vaate. We appreciate your understanding and cooperation with our cancellation policy.